Rental Bonds Portal User Guides
Updates to the Rental Bonds Portal
The ACT Revenue Office is improving the Rental Bonds Portal for agents, lessors and tenants by building on its existing digital services.
User guides
Agent Administrators and Agents
- Agent user guide for how to access multiple agencies and branches 714.9 KB
- How to switch between agent and tenant accounts 745.0 KB
- Agent user guide on how to update tenant contact details 893.6 KB
- Rental Bonds Portal user guide for Agent Administrators 2.4 MB
- Rental Bonds Portal User Guide for Managing Agencies 1.8 MB
- Lodge a bond 577.5 KB
- How to request a refund as a managing agent 372.2 KB
Lessors
- Lessor user guide on how to update tenant contact details 883.8 KB
- How to switch between lessor and tenant accounts 716.6 KB
- Create an Account as a Lessor 790.2 KB
- Lodge a bond 577.5 KB