Cost of living support

Rates assistance Get help to pay your rates if you are a pensioner, age 65 or over, in financial hardship or a Special Disability Trust.

Mortgage relief Get an interest-free loan to assist with your mortgage repayments if you are in financial hardship.

Tax debt and payment plans Find out what payment plans we offer to help with tax debts and other actions for overdue taxes.

Electricity, Gas and Water Rebate Get a rebate on your energy bill if your are an eligible concession card holder.

Spectacles Subsidy Scheme Get help with the cost of new glasses if you have an eligible concession card.

Low Vision Aids Scheme Get help with the cost of magnifiers and other low vision aids if you are losing your eyesight.

Life Support Rebate Get a rebate on your electricity bill if you are running life support equipment at home for the treatment of a life-threatening condition.

Home Haemodialysis Rebate Get a rebate on your water bill if you are receiving treatment from a home dialysis machine.

Taxi Subsidy Scheme Get help to pay for a taxi if you have a disability preventing you from using public transport.

Apprentices and trainees payment Get a payment to help with the cost of living if you are an eligible apprentice or trainee.

Funeral assistance Get help with the cost of a funeral of an immediate family member if you are in financial hardship.

Cladding Hardship Scheme Apply to defer the repayment of a concessional loan for combustible cladding remediation work if you are in financial hardship.

Energy Bill Relief Fund The Energy Bill Relief Fund ended on 31 December 2025.