Tenant

How to lodge a bond

Tenants can lodge a bond using the Tenant Bond Lodgement form.

Children or any person who has not contributed financially to the bond should not be included on this form.

ACT Rental Bonds will then enter the bond into the Rental Bonds Portal and link it to the related lessor or agency’s account, so that it can be managed in the same way as any other bond through the Portal.

ACT Rental Bonds will then provide the bond number and unique payment reference details to the tenant/s for bond payment.

Bonds with an ACT Housing Rental Bond Help Loan

Bonds with an ACT Housing Rental Bond Help Loan must be lodged online by ACT Housing officers.

The responsible agent/lessor will then provide the bond number and unique payment reference details to the tenant/s for payment of the tenant’s portion of the bond, if any.

How to pay a bond

Payment should be made through your financial institution’s banking service.

Please ensure you are using the correct BSB and account number, and that you have entered the bond number as the transaction description. Payments may also be made in instalments using the same BSB and account number for the bond.

If you have paid the bond to the lessor or agency they will make the payment on your behalf.

Once a payment has been received, the lessor or their agency. together with the tenants will receive a payment confirmation email, with a bond lodgement receipt attached. This will be emailed the same day the payment is receipted in the Portal.