Updates to the Rental Bonds Portal (July 2026)

15 July 2026

The ACT Revenue Office is continuing to improve the Rental Bonds Portal to support the management of bonds.

Changes when requesting a bond refund

You must now provide the tenancy end date when lodging an application to request a bond refund.

If an application for a bond refund is made before the tenancy agreement ends, the Rental Bonds Office may contact you to check the application is able to be processed before the tenancy end date.

For more information see how to request a bond refund.

For instructions for agents go to the user guide on how to request a bond refund as an Agent 856.0 KB.

For instructions for lessors go the user guide on how to request a bond refund as a Lessor 768.7 KB.

Changes when lodging a bond

When lodging a bond, you must now enter the first name and last name of each party to the bond in separate fields.

This will help clearly identify all parties to the bond and assist tenants in linking their bonds through the tenant portal.

For instructions for agents go to the user guide on how to lodge a bond as an Agents 795.2 KB.

For instructions for lessors go to the user guide on how to lodge a bond as a Lessor 816.3 KB.

Ensure you are using the most recent version of the Rental Bonds Portal

To ensure you are using the most recent version of the Rental Bonds Portal, you should sign out of your account after each session. To do this, click your profile name in the top right-hand corner of the portal and select Sign out from the drop-down menu.