Change your notice delivery preferences

When to use this form

Use this form to change your notice delivery preferences for the following property charges:

• rates
• land tax
• land rent
• deferred duty
• city centre marketing and improvements levy (CCMIL).

Notices include:

• assessment notices
• instalment notices
• arrears notices
• valuation notices.

By using this form, you can:

• receive your notices by email or post
• change your email address if you receive notices by email
• change your postal address if you receive notices by post.

You do not need to complete the form separately for rates, land tax, land rent and other property charges, as your property accounts are linked. The notice delivery preference you choose will apply to all notices for property charges.

You cannot choose different delivery preferences for separate property charges.

Information you need to complete the form

You will need to provide:

• the account number for the property
• the property’s suburb, section, block and unit (SSBU)
• details of the property owner/s.

The property details can be found on your notices for property charges or your lease transfer notification. If you do not have this information, contact us.

If you are acting as a personal representative of the owner, you will need an authorisation document such as a letter of authority, will, probate or ASIC document.

Change your notice delivery preferences

If you no longer manage a property

Do not use this form if you no longer manage a property on behalf of the owner and want to change where notices are delivered.

You must inform us by email at revenue@act.gov.au with the following details:

• the account number for the property
• the property address
• details of the property owner/s
• a forwarding postal or email address.

The owners of the property must also notify us of this change by using this form to change their notice delivery preferences.

If we cannot deliver your notice by email

If we receive a rejection message from your email address and are unable to deliver your notice by email, we will send your notice to your postal address.

If you want to change your postal address or update your email, you can change your notice delivery preferences.

Ensure your email notices are not marked as junk or spam

Notices that are delivered by email are sent from noreply@emailnotices.revenue.act.gov.au. To make sure they do not go to your junk folder or get marked as spam, you can add this email address to a ‘safe senders’ list.

Find out how to add an email address to a safe senders list in your email client.