Payroll tax

The new Self Service Portal

The ACT Revenue Office has developed a new Self Service Portal (SSP) to make it easier for our payroll tax customers to transact online.

The new Self Service Portal - What will I be able to do?

We have commenced a progressive roll-out of the SSP to our payroll tax clients. This follows the successful implementation of a SSP pilot program, which was run with a number of companies currently registered for ACT payroll tax. The pilot generated positive feedback, with users finding the SSP easy to navigate and simple to use.

As part of this process, from 8 March 2019 some new payroll tax registrations will be granted access to the SSP.

The SSP is a gateway solution which provides clients with the ability to manage their accounts and transact with our office online, while gaining real time access to information.

Clients can conduct a range of functions from lodging returns, viewing payments, viewing transaction history and managing payroll tax group structures.

The SSP is being rolled out to ACT Payroll Tax clients in stages and will eventually replace existing transaction channels.

We will contact clients via email to notify them of when they will be able to access the SSP. Information on how to log onto the SSP will also be provided, together with access to range of user guides and support information.

A staged rollout of the SSP allows us to provide additional assistance to clients as they transition from using SmartForms to the SSP, and adjust to the new way of doing business.

This approach also provides the opportunity for further improvements to be recognised and implemented as we continue to rollout the SSP to more users.

The myGovID website has support material to assist you, visit the website at www.mygovid.gov.au/need-help.

No, payments will continue to be made in the same manner, via electronic funds transfer or BPAY.

Once you have been granted access to the SSP lodgement of your payroll tax returns via the service is mandatory.