Rates

Pay your rates

You can pay your rates either in one annual payment or in four quarterly payments. Your payment options include the following:

Direct Debit

Complete the online Direct Debit application form.

Direct debit is a free service where by payments are automatically deducted from a specified bank account. Payments can be automatically calculated if your account is up to date with no arrears.

We encourage homeowners to choose the general rates payment option which best suits their household budgets, which is why we offer annual, quarterly, monthly, fortnightly and weekly payment options.

Weekly Every Thursday
Fortnight A Thursday Public Service Pay week
Fortnight B Thursday Non Public Service Pay week
Monthly 15th day of the month
Quarterly On the date due
Annually On the date due

If your due date falls on a weekend or holiday, a deduction from your bank account will be processed the following business day. For more information read the Direct Debit Terms and Conditions or contact the ACT Revenue Office.

Online

Make your payment online by Visa or Mastercard through Online payments - Access Canberra (external site).

EFT (Electronic Funds Transfer)

EFT payment can be made from your cheque or savings account, Visa, internet or phone banking, using the details on your assessment notice.

BPay

Payment can be made via internet or phone banking using the details on your assessment notice.

Post office

Payment can be made by cash, credit card, cheque or EFTPOS using the details on your assessment notice.

What if you can’t pay?

If you’re finding it difficult to make your rates payments, contact us and we can help you make alternative payment arrangements.

If you receive a Commonwealth Government or Department of Veterans' Affairs pension and are entitled to a Pensioner Concession Card or a War Veteran's pension, you may be eligible for the pensioner rates rebate. This provides a 50 per cent rebate on your rates, up to a cap of $700.

This rebate is available to aged pensioners as well as people on a disability pension, Newstart allowance and other Commonwealth pensions.

If you are not a pensioner but are suffering significant financial hardship, you may also be able to defer payment of all or part of your rates bill.

We charge a relatively low rate of interest on deferred amounts.

If you’re 65 or over and you own at least 75 per cent equity in your home, you can indefinitely defer your rates charges until such time as your property is sold.

Find out more about Rates assistance. There might also be other assistance programs you are eligible for. Find out at www.assistance.act.gov.au

What happens if you don’t pay?

If we don’t receive your rates payments by their due date, you’ll have to pay interest charges, which compound on a monthly basis on any amount that remains unpaid, on the 16th day of each month.

If you pay overdue rates partway through the month, you still have to pay interest for the whole month.

Example

Ratna's rates are due on the 15 August, but she doesn't pay her rates until 5 October. Ratna's rates were overdue for the period 16 August to 5 October, so Ratna has to pay interest for the period 16 August to 15 October, or two whole months.