Self Service Portal

1. Register your business with the ACT Revenue Office for a tax or levy
2. Create a Digital ID with the myID app
3. Link your myID to your business in Relationship Authorisation Manager (RAM)
4. Sign in to the SSP with your Digital ID and start lodging returns

See the Guide to getting access to the SSP [574.4 KB] for more information.

• If you're a principal authority or authorisation administrator, you can authorise your employees to act on behalf of your business and lodge returns in the SSP using Relationship Authorisation Manager (RAM).
• Before you authorise others to act on behalf of the business, check they have set up their Digital ID.
• When you authorise someone, an authorisation email and code will be sent to them. They have seven days to accept the authorisation before the code expires.
• For more information visit info.authorisationmanager.gov.au/set-up-authorisations

• Before lodging returns in the SSP on behalf of an employer you need to have a Digital ID and be authorised to act on behalf of a business in Relationship Authorisation Manager (RAM).
• How you link depends on whether you’re a:
  • principal authority – person responsible for the business or entity. You need to link your Digital ID to the business or entity first. Once linked, you can act on behalf of the business or entity and authorise others to do the same.
  • authorised user or administrator - someone who acts on behalf of a business or entity.

A principal authority or authorisation administrator needs to authorise you before you can lodge returns in the SSP on behalf of an entity.

• To use the SSP on behalf of a client, your client’s principal authority/authorised administrator will need to authorise your myID using Relationship Authorisation Manager (RAM).
• You need a Digital Identity, like myID, to log in to RAM and accept an authorisation request to work on behalf of a business online.
• Once you receive an authorisation request, you have seven days to accept or decline the authorisation request before the code expires.
• You cannot access government online services or update business details if you have not been authorised in RAM by a principal authority or authorisation administration.
• If you’re not sure who the principal authority is, this is the person responsible for the business or a business associate, for example a sole trader, trustee, director or public officer.
• For more information visit info.authorisationmanager.gov.au/authorised-users-and-administrators

Payroll Tax

• To lodge a monthly or annual return through the SSP, select ‘Return Lodgements’ from the main menu, then ‘Payroll Tax’.
• You will need to lodge the oldest outstanding return first. If you wish to lodge a return for a different period, select ‘I want to submit a more recent period’.
• Once you have selected the return period you wish to lodge, click ‘Save and Next’.
• A new screen will open where you must enter the taxable wages for the return period.
• All monthly lodgements, including ones with nil wages, must be lodged before the annual payroll tax return (June lodgement) can be lodged.
• For more detailed instructions on how to lodge a return through the SSP, see Lodge a Payroll Tax Return [3.2 MB].

Ambulance Levy

For detailed instructions on how to lodge a return through the SSP, see Lodge an Ambulance Levy Return [1.1 MB].

Betting Operations Tax

• To lodge a monthly return through the SSP, select ‘Return Lodgements’ from the main menu, then ‘Betting Operation Tax’.
• You will need to lodge the oldest outstanding return first.
• A return submission form will display for the oldest outstanding return.
• Enter amounts for ‘Total of all bets’, ‘Total fees and commissions’, ‘Total winnings’ and ‘Total of other amounts’ in the column for the relevant period.
• To make an adjustment to figures from a previous period, enter the updated YTD figure in the ‘Adjusted Year’ column.
• To download a PDF of your lodgement, select ‘Activity History’ from the main menu, choose the lodgement and open the PDF.
• For more detailed instructions on how to lodge a return through the SSP, see Lodge a Betting Operations Tax Return [428.1 KB].

Short-Term Rental Accommodation Levy

For detailed instructions on how to lodge a return through the SSP, see Lodge a Short-Term Rental Accommodation Levy Return [446.5 KB].

Utilities (Network Facilities) Tax

For detailed instructions on how to lodge a return through the SSP, see Lodge a Utilities (Network Facilities) Tax Return [413.9 KB].

To view returns previously lodged through the SSP, select ‘Activity History’ from the main menu. A list of all returns lodged through the SSP will be shown and a PDF will be available for download.

• To amend a return lodged through the SSP, select ‘Return History’ from the main menu.
• Then click ‘Amend’ for the required return.
• For detailed instructions on how to amend a return through the SSP, see Amend a Return [2.1 MB].

When returns are lodged, the balance displayed on the PDF lodgement summary will show an overall account balance as at the date of the submission, including a breakdown of all amounts owing and up to date interest.

Most of your lodgements and Tax Registration Updates will be visible on the SSP straight away, for instance, if you are updating your contact information or lodging a monthly return.

Account interest (where applicable) is automatically re-calculated each time you sign into the SSP, ensuring that the account balance displayed is always up to date.

More complex submissions and service requests may require review and approval from our Office and will not be reflected on your SSP account immediately. Most submissions and changes pending approval will be visible on the SSP within a few days.

• To create a new Payroll Tax group in the SSP, select ‘Group Management’ from the main menu and then select ‘Create Group’.
• To change an existing Payroll Tax group structure, select ‘Group Management’ from the main menu. The current group structure will be shown. To amend the group structure, select ‘Amend Group’.
• If your group has a Designated Group Employer (DGE), only the DGE can edit the group structure.
• For detailed instructions on how to create or change a Payroll Tax group, see Group Management [1.8 MB].

Upon submission of your annual payroll tax return, the reconciliation process for the financial year will automatically occur. This means all credits and debits from monthly obligations in the financial year will automatically move to the June (Annual Reconciliation) obligation after the annual form has been lodged. The changes will be reflected in the summary information displayed on the Home screen and in more detail on the Return History screen.

To set up a direct debit please contact us via the contact us form. Please state your BSB, account name and account number and the maximum debit amount. You must also provide a date the direct debit will cease.

Direct debit payments are not available for Betting Operations Tax.

• First ensure you have provided updated bank account details for the refund. You can do this by selecting ‘Tax Registration Update’ from the main menu, then ‘Update Refund Details’.
• Then to request a refund, select ‘Service Requests’ from the main menu, and then ‘Generic Request’.

• You can update your bank account details for refunds by selecting ‘Tax Registration Update’ from the main menu, then ‘Update Refund Details’.
• For detailed instructions on how to update bank account details, see Update Bank Details [994.9 KB].

Under the main menu heading ‘Tax Registration Update’, you can update the business address, trading name, contact details and bank account for refunds.

For detailed instructions on how to update the registered business details, see Update Business Details [841.7 KB].

To update the legal entity name, a Certificate of Name Change must be submitted via the contact us form.

Under the main menu heading ‘Service Requests’, you can request the cancellation of your SSP account by selecting ‘Tax Registration Cancellation’ and completing the form.