Rental bonds

The Rental Bonds Portal

The ACT Revenue Office is developing a new Rental Bonds Portal to allow managing property agents and lessors to transact with the Office in a more efficient manner.

The Rental Bonds Portal will provide property managers and lessors the ability to manage their user account profile, submit bonds, pay bonds, and request bond refunds online.

The new 360 degree view provides details of bonds raised under a user account and details the bond number, property address and bond status i.e. lodged, refund pending and refunded.

The Property manager will have the added capability of managing their user account to add and remove new users for their company.

The Portal will also allow multi-bond payments to be made. Using this functionality, property managers and lessors will be able to select multiple bonds and create a single reference number to make payment against.

It should be noted that in support of the new digital platform payments must now be made using Electronic Funds Transfer. This change to payment policy commenced on the 26 March 2018.

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