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9 May 2017

Utilities (Network Facilities) Tax

The tax rate for the year ending 31 March 2017 is $1,147. The return for the year ending 31 March 2017 is required to be lodged and paid by 30 May 2017. Further information and the new form are available at Utilities (network facilities) tax.

3 February 2017

Changes to the Eligibility for the Commonwealth Age Pension

The Commonwealth Government decides who is eligible to receive Pensions, and how much they are entitled to, based on their assets and income.

On 1 January 2017, the Commonwealth Government changed the eligibility criteria for the Age Pension.  These changes mean some people will no longer be eligible to receive Age Pension payments.

The Commonwealth Government’s changes only apply to people who have significant assets apart from their family home.  For example, the pension threshold for a couple with assets in addition to their family home is now $816,000.

People who are no longer eligible for the Age Pension will be notified by Centrelink.  

Pension eligibility determines access to local concession schemes, including the ACT Pensioner General Rates Rebate and the Fire and Emergency Services Levy Rebate.  ACT residents who become ineligible for the Age Pension as a result of the Commonwealth Government’s changes will no longer qualify for these rebates.

Because the Commonwealth’s changes have taken effect halfway through the year, the ACT Government is offering a six-month waiver of any additional rates charges. Pensioners who qualified for these rebates last year will continue to receive them until 30 June 2017.  

Canberrans who continue to be eligible for the Age Pension after 30 June 2017 will continue to qualify for ACT concession schemes.

The ACT Revenue Office will contact relevant people to seek clarification of their eligibility for these rebates in future years. This will be done well in advance of 2017-18 rates bills being issued.

In the meantime, if you would like to notify us of a change in eligibility for the Age Pension using the below form or if you have any questions please contact the ACT Revenue Office – 6207 0028 (option1) or email  For more information about the Commonwealth Government’s changes to the Age Pension visit

Pensioner Rates Rebate Notification Form [RTF, 371Kb], [PDF, 197Kb]

21 December 2016

Mortgage relief

From 1 January 2017, the mortgage relief property threshold has increased to $590,000 from $585,000. For more information see Mortgage relief.

21 December 2016

Ambulance levy - rate change

The relevant amount used to calculate the Ambulance Levy for the reference months January 2017 to December 2017 will be $2.56.  Further information is available at Ambulance levy.

21 December 2016

Home Buyer Concession Scheme

From 1 January 2017, the Home Buyer Concession property value thresholds have been amended.  For further information, a revised application form and calculator are available at Home buyer duty concession 1 January 2017 to 30 June 2017.

Pensioner Duty Concession

From 1 January 2017, the Pensioner Duty Concession Scheme property value thresholds have been amended.  Further information and a revised application form and calculator are available at Pensioner duty concession 1 January 2017 to 30 June 2017.

21 December 2016


The interest rates for 1 January 2017 to 30 June 2017 are available at Interest.

15 December 2016

Changes to Stamp Duty in the ACT

On 15 December 2016, the Treasurer introduced reforms to the Duties Act 1999 and other Acts to implement a new system to collect stamp duty.

These changes to how stamp duty is collected, known as the ‘Barrier Free’ model, will make buying property simpler and more efficient because buyers will no longer pay stamp duty before settlement of a property.

The new system will minimise the number of interactions with the ACT Revenue Office, leading to faster turnaround for customers. Buyers will only have to lodge documents once at Access Canberra.

The implementation of the Bill will be timed with the launch of the ACT Revenue Office’s new IT system.  This is expected mid 2017.

For more information about changes to stamp duty please click here.

15 December 2016

Christmas 2016 - Business Hours

ACT Revenue Office Contact Call Centre - Business Hours

The ACT Revenue Office Contact Call Centre will be closed from 1:00pm on Friday  23 December 2016 and re-open at 9:00am Tuesday 3 January 2017.  For further information regarding the Christmas shutdown hours see Amended Office Hours Christmas New Year [RTF, 277Kb], [PDF, 162Kb]

ACT Revenue Office Customer Service Centre (Access Canberra) - Business Hours

For information regarding Christmas shutdown hours for the ACT Revenue Office Customer Service Centre located at Dame Pattie Menzies House, please visit:  Access Canberra Services, Locations and Opening Hours

12 December 2016

Over 60s Home Bonus Scheme Ending

As announced in the 2014-15 Budget, the Over 60’s Home Bonus Scheme was to assist eligible non-pensioners aged 60 years and over, move to accommodation more suited to their needs.

The scheme was to run for two years, over 2014-15 and 2015-16. As part of the 2016-17 Budget, the scheme was extended for 6 months and will now cease on 31 December 2016.

For eligibility criteria for transactions entered into prior to this date please see: Over 60's Home Bonus Scheme

5 December 2016

Customer Satisfaction Survey 2016 Reminder - Closes 16 December 2016

The ACT Revenue Office Customer Satisfaction Survey will be closing on the 16 December 2016.  The survey takes approximately 5 to 10 minutes to complete.  See Customer Satisfaction Survey 2016.

5 December 2016

Increased eLodge access and usability

The ACT Revenue Office is expanding its eLodge digital conveyance system to accept a greater range of dutiable transactions.

From 5 December 2016 registered practitioners and agents will be able to lodge the following transactions online using the eLodge Conveyance SmartForm:

  • Residential Land and Improvements (RLI);
  • Residential Land Only (RLA);
  • Residential Off the Plan Agreement (ROP);
  • Commercial Land and Improvements (CLI);
  • Commercial Land Only (CLA);
  • Residential Crown Lease (RCL);
  • Commercial Crown Lease (CCL);
  • Residential Surrender and Regrant (RSR);
  • Commercial Surrender and Regrant (CSR);
  • Land Rent Crown Lease (LRE); and
  • Land Rent Transfer (land with or without improvements) (LRT). 

Applications for Home Buyer Assistance i.e. Home Buyer Concession Scheme, Pensioner Duty Concession Scheme, Over 60’s Home Bonus Scheme or Deferred Duty may now also be lodged online with your transaction. However, should you wish to lodge your Home Buyer Assistance application at the Access Canberra Shopfront in Dickson your transaction must also be lodged in person.

Registered Practitioners may authorise an Agent to lodge on their behalf using the eLodge Conveyance SmartForm. To do this registered Practitioners and their Agent must complete the “eLodge Agent Authorisation Form” located on the ACT Revenue Office website and email it to for registration.

If you are not yet a Registered Practitioner you can register by completing the "eLodge Registration Form", also located on the ACT Revenue Office website and email it to  Once the registration process has been completed you will receive details of your unique Client Reference Number (CRN) and information on how to use the eLodge system.  

The ACT Revenue Office will also be offering onsite training to registered users on how to use the eLodge Conveyance SmartForm.  For further information please call 6207 0024 or 6207 0028.  Please note that training is only available within the ACT.

More detailed information on eLodge, including eligibility criteria and registration forms, can be found on the ACT Revenue Office website:  The forms referred to above can be found at the following link:

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