Energy Bill Relief Fund

The ACT Government has partnered with the Australian Government to provide financial relief to eligible households and small businesses through the Energy Bill Relief Fund.

• To be eligible for the relief, you will need to ensure your name (or the eligible household member’s name) is on the electricity account on 1 July 2023.
• If you currently receive the ACT Utilities Concession (please check your electricity bill to confirm), this new, additional relief, will automatically be credited to your electricity bill after 1 July 2023. You do not need to do anything.
• If you do not currently receive the ACT Utilities Concession and you hold or receive one of the newly eligible cards or payments for the relief, either Services Australia or the Department of Veterans’ Affairs will contact you.
  • Services Australia will contact you in September 2023 to advise what you need to do to apply for the relief.
  • Department of Veterans’ Affairs will contact you by November 2023. To apply for the relief, you will need to contact your energy provider. They will seek your consent to check your eligibility and ask for your UIN or Veteran File Number.
• For eligible residents in an embedded network where you receive your electricity from your strata or landlord in a caravan park, apartment building or retirement home or village, you will need to complete the application form below.
• Households that are eligible for the bill relief, will receive a total relief of $175 applied to their electricity account in quarterly instalments.
• Small Businesses that are eligible for the bill relief will automatically have a one-off relief credit of $325 applied to their electricity account from 1 July 2023.
• Applications for the Energy Bill Relief will not be accepted after 30 September 2024.

For information on the Energy Bill Relief Fund, including eligibility criteria, please visit www.energy.gov.au

Click here to start the application

The application form is available here or by contacting the ACT Revenue Office on the details below.

ACT Revenue Office
PH: (02) 6207 0028 - Select Option 5
Email: concessions@act.gov.au