Tenants and occupants

How to lodge a bond or occupancy security deposit

Tenants can lodge a bond using the Tenant Bond Lodgement form.

Occupants can submit an occupancy security deposit using the Occupancy security deposit form 190KB , 77KB.

Children or any person who has not contributed financially to the bond should not be included on this form.

ACT Rental Bonds will notify the lessor/agent of a lodgement request, which the lessor/agent is required to lodge in their online portal account. Where a lessor is unable to hold an ACT rental bonds online portal account, the bond will be raised by rental bonds. The ACT Rental Bonds office will then provide the bond number and unique payment reference details to the tenant/s for payment.

Bonds with an ACT Housing Rental Bond Help Loan

Bonds with a Housing ACT Rental Bond Help Loan must be lodged online by Housing ACT officers. The bond will be allocated to your account, the payment may take 7 to 14 days to be applied to your bond record.

How to pay a bond or occupancy security deposit

Payment should be made with an online bank transfer to the account details provided by your lessor/agent or ACT Rental Bonds office.

Please ensure you are using the correct BSB and account reference number, and that you have entered the bond number as the transaction description. Payments may also be made in instalments using the same BSB and account reference number for the bond.

If you have paid the bond to the lessor or agency, they will make the payment on your behalf.

Once a payment has been received, the lessor or agency and all associated tenants will receive a payment confirmation email, with a bond lodgement receipt attached. This will be emailed the same day the payment is receipted in the Portal. Please check the details are correct, if a correction is required, please contact the ACT Rental Bonds Office.