Contact us

Phone or Online Feedback 

Contact Centre Hours (excluding ACT public holidays):

  • 9:00am to 5:00pm Monday, Tuesday, Thursday and Friday
  • 10:30am to 5:00pm Wednesday

Duties, Grants and Concessions

This section administers ACT tax laws and provides advice relating to the following:

  • Duty on Land and Improvement Purchases
  • Home Buyer Assistance Schemes
  • Land Rent Leases
  • Duty Deferral Applications on property purchases
  • Landholder Duty – Shares, Units and Interests
  • Duty on Motor Vehicle Registration
  • Administration of the Concessions Program
  • Refunds of duty
  • Lodging documents and service quality control
  • Circulars
PhoneOnline Feedback Form

(02) 6207 0028

Duties, Grants and Concession

This section also administers and provides advice on the First Home Owners Grant

PhoneOnline Feedback Form

(02) 6207 0028

First Home Owner Grant

Property, Payroll and Debt

Administers and maintains the following property based taxes:

  • General Rates
  • Land Tax
  • Land Rent Accounts
  • Duty Deferral Accounts
  • Ambulance Levy
  • City Centre Marketing and Improvements Levy
  • Fire and Emergency Services Levy
  • Safer Families Levy
  • General Rates Assistance
PhoneOnline Feedback Form

(02) 6207 0028

Property, Payroll and Debt

This section also administers and maintains the following returns taxes, including debt recovery:

  • Payroll Tax
  • Utilities (Network Facilities) Tax
  • Energy Industry Levy
  • Duty on Insurance
  • Debt Repayment and Management
PhoneOnline Feedback Form

(02) 6207 0028        

Debt Management and Return Taxes

Compliance, Investigations and Awareness

Maintains and enforces compliance with all ACT tax legislation.  For further information and the Compliance Program see Overview.

  • Inspections
  • Compliance Tip-Offs
PhoneOnline Feedback Form

(02) 6207 0104              

Compliance, Investigations and Awareness

Taxation Legislation, Reviews and Litigation

Provides advice on ACT tax legislation and prepares amendments to legislation. The Reviews and Litigation sub-unit deals with all objections for assessments and decisions and any subsequent merit review.

  • Objections
PhoneOnline Feedback Form

(02) 6207 0028

Reviews and Litigation

  • Policy and Legislation
PhoneOnline Feedback Form

(02) 6207 0028

Taxation Legislation

Systems and Finance

Provides financial reporting services and administration of the following:

  • Home Loan Portfolio, on behalf of the ACT Commissioner for Housing
  • Mortgage Relief
PhoneOnline Feedback Form

(02) 6207 5943

Mortgage relief


  • To register for the ACT Revenue Office Subscription Services to receive email alerts when there is a change in legislation, rates of duty, rates and land tax calculations and other Revenue changes visit: or contact the website administrator on the details below:
PhoneOnline Feedback Form

(02) 6207 5865

Web Manager

  • To contact the website administrator
PhoneOnline Feedback Form

(02) 6207 9323

Web Manager

Other Contacts

Lease Variation Charge (Change of use charge)

PhoneEnvironment and Planning Directorate Website

(02) 6207 7387                            

Change of Use Charge

ACT Revenue Office Postal address

ACT Revenue Office
PO Box 293

Access Canberra Fyshwick Shopfront Location

Access Canberra
255 Canberra Avenue
Fyshwick  ACT  2609

Access Canberra Fyshwick Shopfront Opening Hours

9:00am to 4:30pm Monday to Friday (excluding ACT public holidays)

Documents accepted at the Fyshwick Shopfront are listed in this Bulletin: [RFT, 148Kb][PDF, 329Kb]